How to Check FASTag Balance

FASTag Balance Check Methods

You can check your FASTag balance using different online and offline options. The method you choose may depend on your FASTag issuing bank, the app you use, or whether you have internet access. Below are the easiest and most reliable ways to check your FASTag balance:

How to Check FASTag Balance with Vehicle Number

To check the balance on a FASTag account linked to a vehicle, you can follow these steps:

Step 1: Go to the official website of the National Highways Authority of India (NHAI) or the issuer of your FASTag.

Step 2: Click on the link or button to check the FASTag balance or transaction history.

Step 3: On the balance check or transaction history page, you will need to provide the vehicle number linked to your FASTag account. You can also provide your NETC FASTag ID as well as to check the status of your FASTag balance.

Step 4: Once you have entered the vehicle number, click on the 'Check balance' or 'View transaction history' button.

Step 5: The website will then display your current FASTag balance or your recent transaction history, including any toll payments made with your FASTag.

Note: Alternatively, you can also check your FASTag balance through the My FASTag app on Android and iOS devices.

How to Check FASTag Balance Through Website

Step 1: Visit the website of your issuer agency/bank/mobile wallet.

Step 2: Log into the FASTag portal on the website with your login credentials

Step 3: You can now view your balance details

How to Check FASTag Balance via Mobile Application

This mobile application is linked to the NHAI Prepaid Wallet.

Step 1: Download the 'My FASTag App' on your mobile device. This is compatible with both iOS and Android. 

Step 2: Enter your login details.

Step 3: Go to the "Balance" or ‘Account Summary’ section after logging in. You can now view your balance amount.

The My FASTag app also shows a colour-coded tag status: green means the tag is active with sufficient balance, orange means the balance is low and red means the tag is blacklisted.

How to Check FASTag Balance Through SMS

Once you have opened your FASTag account and linked your mobile number to it, updates will be sent via SMS each time a deduction has been made from your account. Details will be sent regarding your account balance, toll payments, recharge confirmations, and notifications on low balance.

How to Check FASTag Balance via Email

Similar to how SMS functions, the NHAI will send an email to the registered email address each time a toll fee gets deducted from the FASTag wallet. Here is how you can check your FASTag balance through email:

Step 1: Go to the inbox of the email account you registered. 

Step 2: Look for the most recent FASTag deduction email. 

Step 3: You will be able to view your FASTag balance. 

FASTag Customer Care Helpline

The missed call service to check the FASTag balance is available for FASTag users who registered their number with the NHAI prepaid wallet. To access the service, follow the steps given below: 

Step 1: Dial the number 91 888 4333331 from the mobile number registered with NHAI FASTag wallet. 

Step 2: The call will be disconnected after a few rings. 

Step 3: You will receive an SMS with the details of your FASTag balance.

For problems at the toll plaza itself, such as a wrongly blacklisted tag, a plaza that does not accept or cannot read your FASTag, or monthly pass issues, you can call the toll-free NHAI helpline 1033 from any mobile or landline. 

Contact Numbers of FASTag Issuing Banks

Why You Should Use FASTag

Given below are the reasons why you must use FASTag: 

• You will not be required to slow down your car at the toll booths if you use FASTag technology.
• You will be able to save both time and fuel by being able to continue driving through the toll gates rather than having to stop. 
• In the toll plazas, there is almost no congestion or traffic jam because cars do not have to stop or slow down. 
• You can use FASTag to pay for tolls electronically and have a hassle-free driving experience for the duration of your trip. FASTag will handle all of your toll payments. 
• You will regularly receive in-app notifications and SMSs each time you make a payment using FASTag if you choose to utilise PhonePe for this purpose. 
• In the long run, the FASTag is an eco-friendly option as it uses less paper and fuel. 
• Frequent travellers can request to have their monthly, standard passes converted to FASTag passes.
• Owners of private non-commercial cars, jeeps and vans can also activate the FASTag Annual Pass on an eligible existing FASTag through the Rajmargyatra app or the NHAI website, valid for one year from activation or 200 trips, whichever comes first.
• The same application process is available online for businesses and fleet owners. 
• A FASTag is valid for five years. 
• FASTag registration is an easy and quick process.